Privacy policy
Privacy Policy – Mr.Performance
Last updated: October 11, 2025
Mr.Performance operates this website and online store, including all related information, features, tools, products, and services, in order to provide customers across the United States with a curated shopping experience (the “Services”). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or otherwise interact with us.
By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.
1. Personal Information We Collect
We define "personal information" as information that identifies you or can reasonably be linked to you. The types of personal information we may collect include:
- Contact details: name, billing and shipping addresses, phone number, and email address.
- Payment information: payment card details and related transaction information (processed securely by our payment partners).
- Account information: username, password, preferences, and settings (if you create an account).
- Order information: items viewed, added to cart, purchased, returned, or exchanged, along with your order history.
- Communications: information you provide when you contact us for support or other inquiries.
- Device and usage data: IP address, browser type, device identifiers, and browsing activity on our site.
2. How We Collect Information
We collect personal information from the following sources:
- Directly from you when you place an order, create an account, subscribe to our emails, or contact us.
- Automatically when you visit or interact with our website (via cookies, analytics tools, and similar technologies).
- From third parties such as payment processors, analytics providers, and marketing partners.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
- Order processing and fulfillment: to process your purchases, ship products, handle returns, and provide customer support.
- Supplier coordination: to share shipping details with trusted third-party suppliers and logistics partners who fulfill orders on our behalf.
- Account management: to create and manage your account and preferences.
- Marketing and promotions: to send you promotional emails and offers (only if you have opted in). You may unsubscribe at any time.
- Analytics and improvement: to analyze site usage, improve our products and services, and personalize your shopping experience.
- Legal and compliance: to comply with legal obligations, respond to lawful requests, and prevent fraud or misuse of our Services.
4. Sharing Your Personal Information
We do not sell your personal information. We may share it only as necessary with:
- Suppliers and fulfillment partners to deliver products to you.
- Payment processors to securely complete transactions.
- Marketing and analytics services to improve our advertising and customer experience.
- Service providers (such as IT, cloud storage, and customer support vendors) that help us operate our business.
- Legal authorities if required by law or to protect our rights and customers.
All third parties we work with are required to use your information only for the services they provide and to protect it in accordance with applicable laws.
5. Email Marketing
If you subscribe to our newsletter or choose to receive promotional messages, we may send you emails about new products, special offers, or updates. You can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by contacting us at Support@mrperformance.us.
6. Cookies and Tracking
We use cookies and similar technologies to improve site functionality, analyze usage, and deliver relevant advertisements. You can manage your cookie preferences through your browser settings, though some site features may not function properly if cookies are disabled.
7. Data Security
We implement appropriate security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection. Please use secure methods when communicating sensitive information.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined above, including fulfilling orders, complying with legal obligations, resolving disputes, and enforcing our policies.
9. Your Rights
Depending on applicable laws, you may have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal information.
To exercise any of these rights, please contact us at Support@mrperformance.us.
We may need to verify your identity before fulfilling your request.
10. Children’s Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from minors. If we learn that we have inadvertently collected such data, we will delete it promptly.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Updates will be posted on this page with an updated “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Mr.Performance
Email: Support@mrperformance.us
Address: 212 6th St., Whitehall, PA, 18052, USA